Workforce Management ROI Calculator

How much money can you save with injixo WFM?

Click Start to enter the details for your contact center.

jixo ROI Calculator

Company Basics

Choose your currency:

How many agents do you have?

How many planners/supervisors would also need access to your WFM tool?

What is your average all-in agent cost per per agent (including taxes, benefits, etc.)?

How many hours per week do agents work on average?

Opportunities for Improvement

How much scheduling flexiblity would you like?
Do you currently use a WFM tool?

What are your costs per for your existing WFM system?

Are you currently meeting your service level goals?
Do you use real-time adherence?
Do you sell products or services in your contact center?

What is your sales profit in the center per ?

Congratulations!

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