Click Start to enter the details for your contact center.
How many agents do you have?
How many planners/supervisors would also need access to your WFM tool?
What is your average all-in agent cost per yearmonthhour per agent (including taxes, benefits, etc.)?
How many hours per week do agents work on average?
What are your costs per monthyear for your existing WFM system?
What is your sales profit in the center per yearmonth?
What percentage increase do you expect from reducing abandoned sales calls?
Would you like to know how much you would save with injixo WFM?