20 Years of WFM Innovation for Contact Centers

A look through 20 years of WFM expertise for Contact Centers

In the past 20 years, the WFM industry for contact centers has undergone profound transformations. Amid these industry-wide advancements, our company has distinguished itself as a key innovator, from pioneering cloud-based solutions to revolutionizing predictive accuracy with AI-based forecasting.

Join us in celebrating our contributions and the wider industry's strides, as we continue to set new benchmarks and shape the future of contact centers.