FREE VIDEO
Employee Engagement with Simon Waldron
Implementation and Customer Success Specialist Simon Waldron presents on the challenges facing contact centres with employee engagement at The Forum's Customer Strategy & Planning Conference.
About the speaker
![simon_waldron](https://wfm.injixo.com/hs-fs/hubfs/injixo-Sales-Team/simon_waldron.png?width=305&height=305&name=simon_waldron.png)
Simon Waldron
Customer Experience Expert at InVision
Implementation and Customer Success Specialist with more than 17 years of experience in Resource Planning and Intra-Day Management for contact centres.