Evolution of Contact Center Planning - The Boundaries of Planning with Excel
This webinar is the second part of our series 'Evolution of Contact Center Planning'. Are you struggling with the limitations of spreadsheet-based planning? Are you noticing symptoms that indicate you've reached the boundaries of Excel in Contact Center planning?
Note: This webinar has already been hosted. But don't worry, sign up to watch the webinar recording.
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What you will learn in this free webinar
- Key challenges in spreadsheet-based planning
- The limitations of planning with Excel
- Early symptoms and indicators you've outgrown Excel
- Typical drawbacks of spreadsheet-based planning and how to tackle them
- Giveaway: Free whitepaper with common signals that you've outgrown Excel