FREE WEBINAR RECORDING
Real-time Management: What "Good" Looks Like
Operating a contact center in ‘real-time’ can be exhausting - and it usually is! What are the secrets of mastering real-time management? Join us as we share some ‘real-time’ wisdom on how to take the chaos out of real-time management in your center. We’ll reveal the gotchas of real-time and give some sage advice on how to create a ‘Plan to React’.
Note: This webinar has already been hosted.