FREE SELF-ASSESSMENT
WFM vs Excel in Contact Center Planning
Find Out which Tool is Right For You
Are you at the crossroads of spreadsheet vs. professional WFM software? Or are you overwhelmed with the choice of tools out there for your contact center while looking
at ways to hold on to your Excel spreadsheet?
What you can expect:
- Whatever challenge you may be facing, we will shed some light to support you in determining
whether your spreadsheet’s days are numbered. Maybe it’s time for your business to move on to
a WFM solution. - The following checklist can help you consider your options and get closer to a decision that will help you and your business grow.
- Benefit from a comprehensive and easy self-assessment to find out which tool is right for you: professional WFM software or Excel spreadsheets.
- Rate 12 carefully selected questions, add up your points and see the results together with a set of well-found recommendations.